Privacy Policy

Effective Date: 01-01-21

Lucky Pilgrim Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.luckypilgrim.co.uk (the "Website"). By using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you visit our Website, such as your name, email address, and any other information you provide through forms, inquiries, or when you communicate with us.

Additionally, we may automatically collect certain information about your device, including your IP address, browser type, and operating system when you access and use our Website. This information is collected through cookies and similar tracking technologies. You can learn more about how we use cookies in our Cookie Policy.

Use of Your Information

We may use the information we collect for various purposes, including:
a. To respond to your inquiries and provide customer support.
b. To send you promotional and marketing communications if you have opted in to receive them.
c. To improve and personalise your experience on our Website.
d. To analyse and monitor the usage of our Website, detect and prevent fraud, and maintain the security and integrity of our Website.

Sharing Your Information

We may share your personal information with:
a. Service Providers: We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or servicing you.
b. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., law enforcement or government agencies).

Your Choices

You have the right to:
a. Access and Correct Your Information: You can access and update your personal information by contacting us using the contact details provided below.
b. Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions provided in the communication.

Data Retention

We will retain your personal information for as long as necessary for the purposes set out in this Privacy Policy, or as required by applicable laws and regulations.

Security

We take reasonable measures to protect your personal information from unauthorised access or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Lucky Pilgrim Ltd
105 Jersey Road
Rochester
United Kingdom
Email: hello@luckypilgrim.com

Please review this Privacy Policy periodically for any updates. Your continued use of our Website after any changes indicates your acceptance of the updated Privacy Policy.

Date of Last Revision: 06-02-23